Temptera Limited
Registered in Cyprus (Registration No. 654313 / Record No. 39296537)
Effective Date: July 2025

1. Introduction

Temptera Limited (“Temptera,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain and secure your personal information when you use our services or visit our website.

2. Information We Collect

1. Account and Contact Information: name, email address, postal address, telephone number, and company details you provide when you register for an account or contact our support team.
2. Usage Data: logs, API request data, performance metrics, error reports, device information, browser type and version, IP address, pages visited, and operating system details collected automatically when you interact with our services.
3. Payment and Billing Information: credit card or other payment details collected by our third-party payment processor solely for processing your subscription or transaction.
4. Support and Feedback Data: any information you provide when you submit inquiries, support tickets, or feedback, including correspondence and chat transcripts.

3. How We Use Your Information

• Provision of Services: to authenticate you, maintain your account, process your requests, and deliver the features and functionality of our platform.
• Billing and Account Management: to charge fees, send invoices, manage renewals, and communicate about billing matters.
• Communications: to send service announcements, security alerts, and administrative messages; and, where you have opted in, to send marketing or promotional materials.
• Improvement and Development: to analyze usage trends, troubleshoot issues, test enhancements, and develop new products and features.
• Compliance and Protection: to comply with legal obligations, enforce our Terms of Use, detect and prevent fraud or misuse, and protect the rights, property, or safety of Temptera, our users, or the public.

4. Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: with vendors who process data on our behalf (e.g., hosting, payment processing, analytics, customer support).
• Affiliates and Subsidiaries: with our corporate affiliates for internal reporting and operational purposes.
• Legal Requirements: when required by law, regulation, court order, or government request, or to enforce our agreements or protect our rights and safety.
• Business Transfers: in connection with a merger, acquisition, reorganization, financing, or sale of company assets, provided the recipient agrees to abide by this Privacy Policy.
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5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to recognize your browser, remember preferences, and measure site usage. You may disable cookies through your browser settings, but this may limit functionality.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described above, comply with our legal obligations, resolve disputes, and enforce our agreements. Usage logs are generally retained for up to 24 months, unless longer retention is required by law or legitimate business needs.

7. International Data Transfers

As a Cyprus-based company, your data may be transferred to and processed in locations outside the European Economic Area. We implement appropriate safeguards—such as Standard Contractual Clauses—to ensure your data remains protected.

8. Security

We employ administrative, technical, and physical measures designed to safeguard your information against unauthorized access, disclosure, alteration, and destruction. These include encryption in transit and at rest, access controls, and regular security assessments.

9. Your Rights

Depending on applicable law, you may have the right to request access to, correction, deletion of, or restriction of processing of your personal data; to object to processing; or to request portability of your data. To exercise these rights, please contact us at privacy@temptera.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our website or communicated to you by email. The “Effective Date” at the top reflects the last revision.

11. Contact Information

Questions or concerns? Reach out to:
Temptera Limited
Email: privacy@temptera.com
Address: Nicosia, Cyprus

1. Agreement to Terms

These Terms of Use (“Terms”) govern your access to and use of the services, software, APIs, and documentation provided by Temptera Limited (“Temptera,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms.

2. Eligibility

You must have the legal capacity to enter into binding contracts. If you are using the services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration

You agree to provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

4. License and Access

Subject to these Terms and payment of any applicable fees, Temptera grants you a limited, non-exclusive, non-transferable, revocable license to access and use the services solely for your internal business purposes.

5. Acceptable Use

You agree not to:

• Use the services for unlawful, fraudulent, or malicious purposes.
• Violate intellectual property, privacy, or other rights of any third party.
• Disrupt or interfere with the security or performance of the services or network.
• Attempt to gain unauthorized access to any portion of the services or Temptera’s systems.
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6. Fees and Payment

You agree to pay all fees specified in your subscription or order form. Fees are non-refundable except as required by law. Late payments may incur interest at the lesser of 1.5% per month or the maximum legal rate.

7. Intellectual Property

All copyrights, patents, trademarks, and other intellectual property rights in the services, associated software, and documentation are owned by Temptera or its licensors. You retain ownership of any data or content you submit to the services.

8. Confidentiality

Each party agrees to hold the other’s confidential information in strict confidence and to use it only as necessary to perform under these Terms. Confidential information does not include information that is publicly available or independently developed.

9. Warranties and Disclaimers

We warrant that the services will conform in all material respects to the published documentation. Except as expressly provided, the services are provided “as is” and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim arising under these Terms is limited to the fees paid by you in the twelve (12) months preceding the claim. In no event will we be liable for any indirect, incidental, special, or consequential damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Temptera and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising from your use of the services or violation of these Terms.

12. Term and Termination

These Terms remain in effect until terminated. Either party may terminate for material breach if the breach is not cured within thirty (30) days after written notice. Upon termination, your license ends, and you must cease all use of the services.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Cyprus without regard to conflict-of-law principles. Any disputes will be resolved exclusively in the courts of Nicosia, Cyprus.

14. General Provisions

• Entire Agreement: These Terms, together with any order forms or subscription agreements, constitute the entire agreement between you and Temptera.
• Amendments: We may update these Terms; material changes will be communicated in advance. Continued use constitutes acceptance.
• Severability: If any provision is held invalid, the remaining provisions remain in full force and effect.

Temptera Limited • Nicosia, Cyprus • Registration No. 654313 / Record No. 39296537